Join our Digital and Alternative Channels team

CWB is developing a new digital strategy – and we are growing in the areas of Client & User Experience, Digital Strategy & Innovation, and Delivery & Management. 
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The team will focus on:

  • Translating the digital vision into a leading client experiences across all channels.
  • Shaping the future of our digital channels by staying abreast of key trends in the market.
  • Developing a digital strategy and roadmap that aligns with the overall enterprise. 
  • Delivering a complex program that will build upon and enhance our existing digital solutions already in place for business, personal and Motive customers.

Sound like a fit? Come explore why CWB is the place to grow, prosper and make an impact!

We're currently hiring three leadership positions on the Digital and Alternative Channels Team. More positions to come, please check back!


Meet your leader

Christina Mullin joined CWB in July 2019 as the VP of Digital and Alternative Channels – the first team member of the new department! With over 20 years of banking experience, she is known for pursuing an unparalleled client experience through the development and execution of complex digital and cash management strategies and programs. With much of her career spent in digital and business banking, Christina brings passion, extensive knowledge and an innovative approach to delivering our strategy and capabilities across all digital channels.

One of Christina's favourite quotes:
"Great things in business are never done by one person, they're done by a team of people." - Steve Jobs

Connect with Christina on LinkedIn


Have questions about the opportunities?

Connect with Arizza Rajan, Talent Acquisition Specialist, or Tania Dacre-Ord, HR Client Support with your questions!

Senior Manager, Client & User Experience

With a passion for designing intuitive experiences you will lead the development of new user flows, customer journey maps, wireframes, mock-ups and prototypes that will delight and exceed the expectations of our customers. This role will lead the new User Experience team and be a key contributor in the development and creation of engaging user experiences for all of CWB’s digital banking channels.

Learn more and apply

AVP, Digital Strategy & Innovation

The primary focus for this role is to contribute to the creation, ongoing development and execution of the Digital and Alternative Channels strategy for CWB Financial Group. This position will also play a lead role in the creation and maintenance of the three year digital roadmap for business and personal customers ensuring there is consideration and inclusion of omni channel experiences.

Learn more and apply

AVP, Delivery & Management

This role will act as the program/project lead for a multi-year program to deliver and execute on CWB’s digital strategy. This will include contributing to the development of the digital strategy and management of stakeholders to support the successful implementation of the program.

Learn more and apply

Who we are

CWB Financial Group is a diversified financial services organization that provides specialized service across Canada in business and personal banking, equipment financing, trust services and wealth management.

We’re not your typical bank – we take a deeply personalized approach to our business and values. We’re obsessed with providing the right banking, lending and investment solutions for our clients – by asking the right questions, sharing our industry and financial services expertise, and genuinely believing that great relationships get results.

View all our opportunities